Ya'nimal's BBQ

Terms and Conditions

Effective Date: September 10th, 2024

Welcome to Ya'nimalsbbq.com. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our site.

1. Acceptance of Terms

By using Ya'nimalsbbq.com, you agree to these Terms and Conditions, our Privacy Policy, and any other policies that may be posted on our site. We reserve the right to modify these terms at any time, and your continued use of the site signifies your acceptance of any changes.

2. Services and Financial Transactions

Withdraw and Cancel Services: Customers may withdraw from or cancel services according to our cancellation policy, which will be provided at the time of purchase. Please contact us for further details.
Financial Transactions: All transactions on our site are conducted securely. However, we do not guarantee the security of information transmitted over the internet. You are responsible for any charges incurred through your use of our site.

3. Customer Expectations and Liability

Information Errors: While we strive for accuracy, Ya'nimalsbbq.com does not warrant that product descriptions, prices, or other content on our site are accurate, complete, or error-free. We reserve the right to correct any errors and change information without prior notice.
Website Downtime: We aim to keep our website operational and accessible. However, we do not guarantee uninterrupted access and are not liable for any downtime or interruptions.

4. Copyright and Intellectual Property

Ownership: All content on Ya'nimalsbbq.com, including text, images, logos, and graphics, is the property of Ya'nimals BBQ or its content suppliers and is protected by copyright laws.
Attribution and Use: You may not reproduce, distribute, or create derivative works from any content on this site without written permission. For any authorized use, proper attribution must be given. Commercial use is prohibited without explicit consent.

5. User Behavior

By using our site, you agree not to engage in any of the following prohibited behaviors:

Posting unlawful, hateful, or discriminatory content.
Engaging in bullying, harassment, or intimidation of others.
Spamming or promoting unauthorized products or services.
Transmitting any viruses, malware, or other harmful code.

6. User Accounts

We reserve the right to disable user accounts at our discretion if we determine that a user has violated these Terms and Conditions or engaged in any inappropriate behavior. Users may also request account deactivation at any time.

7. Limitation of Liability

In no event shall Ya'nimals BBQ, its affiliates, or employees be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our site or services. This includes any loss of data, profits, or other intangible losses.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Georiga. Any disputes arising from these terms will be handled in the courts located within Fayette County, Georgia.

9. Changes to Terms and Conditions

We may update these Terms and Conditions periodically. Changes will be posted on this page with a new effective date. We encourage you to review this page regularly.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Ya'nimals BBQ

Email: orders@yanimalsbbq.com

Return and Refund Policy

Effective Date: September 10th, 2024

At Ya'nimalsbbq.com, we prioritize customer satisfaction and the quality of our products. Due to the nature of our food items, we have specific guidelines for returns and refunds. Please review our policy below.

1. Terms of Return

Return Period: Due to health and safety regulations, we do not accept returns on food items. If there is an issue with your order, please contact us within 2 hours of receiving your items.

2. State of Return

Condition: Since we do not accept returns for food items, please ensure that you inspect your order upon delivery. Do not consume products that appear damaged or incorrect.

3. Reasons for Return

You may contact us for the following reasons:

Damaged Items: If your product arrives damaged, please notify us immediately with a photo of the damage.
Wrong Product: If you receive the wrong item, please let us know right away so we can rectify the mistake.

4. Process for Return

To address an issue with your order, please follow these steps:

Contact Customer Service: Reach out to our customer service team within 24 hours at orders@yanimals.com. Include your order number and a description of the issue.
Provide Documentation: For damaged or incorrect items, please provide photographs to help us assess the situation.

5. Process of Refund

Refund Terms: If your issue is verified, we will issue a refund or replacement at our discretion.
Refund Duration: Approved refunds will be processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
Payment Details: Depending on your bank or credit card provider, it may take additional time for the funds to appear in your account.

6. Contact Us

If you have any questions about our refund policy or need assistance, please contact us at:

Ya'nimals BBQ
Email: orders@yanimalsbbq.com

Thank you for choosing Ya'nimalsbbq.com! We appreciate your understanding and support.